Contact Trame Capvalis

Transparency and reliability represent essential foundations in any structured financial environment. This page gathers the official information allowing contact with the team in France.

Whether your request concerns opening an account, a question related to operations, transaction tracking, or a general information request, our support service is organized to provide a clear and professional response.

For your security, we recommend using only the contact details provided below.

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Contact Us

Official Contact Details - France

  • Company Name:
    Services SAS
  • Address:
    27 Avenue Victor Hugo
    75116 Paris
    France
  • Phone:
    +33 1 88 42 67 95
  • Support Email:
    [email protected]
  • Support Hours:
    Monday - Friday
    9:00 AM - 6:00 PM (CET)

All official communication is conducted solely through these channels.

Technical assistance and user support

Our team supports users at different stages of their journey:

  • Account creation and validation
  • Strategic options settings
  • Assistance related to the digital interface
  • Questions regarding crypto, Forex, CFD or equities
  • Technical problems related to trades

Each request is examined individually to provide a coherent and adapted solution.

For quick processing, please specify:

  • Your user ID
  • The precise subject of the request
  • Useful technical information

Financial assistance and transactions

For any question relating to a deposit, withdrawal, or ongoing operation, a strict verification protocol is applied.

Transactions are analyzed in accordance with European financial security standards. Each request is subject to internal control aimed at preserving the integrity of flows.

The average processing time is 24 to 48 business hours depending on the nature of the file.

Secure verification procedure

Certain requests may require:

  • Identity verification
  • Secure email confirmation
  • Two-step validation

These measures reinforce protection against any attempt at fraud.

FAQ - Contact

Verify that the address exactly matches the official domain indicated on this page.

Most requests are processed within 24 to 48 business hours.

Some modifications require validation via your secure area.

Messages can be sent at any time, but processing is carried out during business days.
🇬🇧 English

High Risk Warning

Trame Capvalis Trading involves significant risks and is not suitable for all investors. This site is a marketing communication and does not constitute investment advice in any way.

Trading leveraged financial products is highly speculative and carries a substantial risk of capital loss. It is crucial that you fully understand that you could lose your entire initial investment. Never invest funds that you cannot afford to lose.

The information and content presented on Trame Capvalis are provided for informational and promotional purposes only. They should under no circumstances be interpreted as personalized investment advice, a recommendation, or a solicitation to buy or sell financial instruments. Before making any investment decision, we strongly encourage you to consult an independent financial advisor.

By continuing, you agree that your data will be collected and shared with our marketing partners to provide you with relevant offers. These partners may operate outside your jurisdiction, and their privacy practices may differ. Please ensure you have read our Privacy Policy before proceeding.

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